DELIVERY CHARGES
Where delivery charges apply, these charges are dynamically calculated depending on the delivery postcode, weight and dimensions of the order in your shopping cart, on our website. We mainly use Australia Post but we could use a combination of different couriers in order to provide you with a fast and affordable service.
We DO NOT offer any pickup facility.
FREE DELIVERY
When we offer free delivery…
- We are offering Free Standard Post or delivery on all orders within Australia.
- Orders placed and paid for will be despatched within 2 working days of the time of the completed order.
AUSTRALIA POST’S EXPRESS POST
- Choosing the Express Post option will incur an extra postage fee.
- Goods delivered by Express Post are guaranteed next day delivery to all capital cities and major metro areas. If you live in regional, rural or more remote areas, we will endeavour to get your parcel there as quick as possible.
- Once your parcel is posted you will be sent a tracking number, which you can use to see how far away your parcel is to your door.
- For a full listing of postal times and information on areas not covered by the Express service, visit the Australia Post website.
- Please ensure that your details are correct as we will not be liable for delays caused by these errors.
ESTIMATED DELIVERY TIME FRAMES
You will receive an email when the goods have been despatched.
We aim to despatch all orders within 1-2 working days. In the unusual event of a delay to the despatch of your order you will be contacted at the earliest opportunity. Once the order has been despatched the estimated delivery time is as follows:
- Metro (Excludes Perth Metro and Hobart Metro) 1-2 days
- Perth Metro & Hobart Metro 3-4 days
- Regional Areas 3-4 days
- Remote Areas 6-9 days
Please note that these delivery time frames are estimates and are not guaranteed.
Should you have any questions about your order once it has been despatched, please contact us.